I have a good mind to contact rip off Britain. Ordered a medium mattress and 6 weeks later they delivered a hard mattress. After hours getting through to their pathetic help line I managed to get a swop for a soft mattress. Had to pay 270 pounds. The delivery date was a month later. The day came and they phoned to say the mattress had not been loaded on the van and the only next delivery date was a month later which is today 12th July. Just had a phone call to say they had not loaded the mattress on the van. AGAIN??? Never again. I will not recommend this company to anyone. Disgusting service.