A month ago I was in the carpark outside Bensons For Beds on Archer Road. I'd just finished my lunch and had some crumbs left in my crisp packet. I sprinkled the crumbs on the floor for the crows that were in the area. At that point an overweight, red faced, late middle aged man came directly towards me and shouted at me for what I had done. He assumed I did it maliciously and with full knowledge of the issues the businesses on Archer Road are dealing with (I didn't). This person was very aggressive verbally and tried to be intimidating. I pointed out, very calmly, that I was a member of the public with no idea about the bird issues that were going on. I also pointed out that he was wearing a Bensons For Beds t-shirt and that he was representing the business and was doing a terrible job of it. He continued to berate me for things I had no idea about then waddled off. I let the dust settle then went into the store to make a complaint about who I assumed was a divorced, down on his luck warehouse worker. Turns out that I was berated by Lee, the store manager. I got head office's details and emailed an official complaint regarding his threatening behaviour to a member of the public. I got an automated reply saying they would be in touch within 5 days. That was a month ago and I have heard nothing. Benson's For Beds obviously don't care at all about customer service. They clearly don't care that their store manager is aggressive and threatening to members of the public. I have looked at the stuff Benson's sell and compared it against their competitors and to my mind Benson's products look cheaper and overpriced that alternatives out there. I would recommend that anyone thinking of going to Bensons avoids it like the plague as they only want your money for providing the absolute bare minimum at best in terms or customer service and product. It was a terrible experience and it was handled really unprofessionally at every stage.