On medical advice (I am praraplegic) I ordered an adjustable bed on 31st December and paid £1800 up front. Should have been delivered on 26th January but bed not put on van (apparently), Had to wait 14 days for that little mistake to be put right, so next delivery date was 9th February, when they arrived at my home only half of the bed was on the van....SO A SECOND FAILED DELIVERY.
It is now reported that my bed has been 'lost' at the delivery hub at Magna Park and needs re-ordering. Further back now than when we first ordered, no delivery date given and we are just in limbo. NO ONE SEEMS ABLE TO PROGRESS THIS MATTER....the Manager at Lichfield can't speak to Magna Park, Customer Services can't speak to Magna Park and I can't speak to Magna Park. WHERE IS MY BED? WHERE IS MY £1800?
No one can tell us when a bed is going to be delivered, even though Magna Park is a Bensons facility they seem to operate in a bubble and do not co-operate with anyone else.
Bensons for Beds is most definitely the worst company I have ever known....AND ALL THE TIME MY LEGS ARE SUFFERING AS A RESULT
8 years ago
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