Ordered bed for mother-in-law. Delivery on time. Great they took boxes upstairs and then prepared to leave. When asked about assembly the reply was "oh that's extra - we just bring the boxes in" Phoned store purchased at to be told "You have to ask for assembly at time of purchase ! " When I pointed out that there had been no mention of my 89year old mother in law having to assemble the bed I was asked "So what do you expect me to do about it" Appalling service Will actively encourage friends etc to never use Benson's.
8 years ago
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