Memory foam super King mattress purchased December 16. By January 17 it was sagging badly and extremely uncomfortable. It never "recovers" and consequently dips in both places where we sleep with a hump in the middle! We have turned it in accordance with their recommendations. When we complained they sent out someone "independent" who said the dips were only 1cm (we measured nearly 2cm) therefore within tolerance!! Awful quality and we will probably need to purchase a new one just to get comfort. Not from Bensons!
8 years ago
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