I have to say that the mattress I tried in store and having had a go on the sleep analysis thingy, bares no resemblance to the animal that I have purchased. The frame is okay and everything was delivered on time (glad I didn't cough up for a £500 headboard!) but what is supposed to be a soft, 2200 pocket sprung pillow topped mattress feels like it has no spring in it at all. Only had it 2 months and it seems to be getting worse, not better. I don't think I have the stamina to complain but I did read some reviews on other sites and it does seem to be the case that the 'comfort' numbers or levels are pretty hit and miss. For £1500 I expect to get a comfy bed and on balance the 10 year old M&S (soft) mattress that I had to get rid of was far more comfortable. I am not very pleased. The staff in store were helpful but I guess they have to try and sell this stuff. It's like asking for a pair of shoes in a size 5 and being sent a size 4 and hope that will do.