Shop staff and salesman very helpful and friendly, so we fell for it - the aftersales experience though was positively vile. There are plenty of places you can buy a bed from, try any of them other than Bensons. our 2-3 week delivery became 6-8 weeks, bed turned up without headboard, delivery idiots damaged the house, stairs and wallpaper then urinated all over the bathroom floor (didn't wash their hands either) so we had to repair their damage and clean up their urine. The headboard still hasn't turned up, countless calls and emails go ignored, complaint about delivery ended up with my wife being called a liar - we're 2 months into complaining and chasing a crappy headboard. Do yourself a favour and go somewhere else - Bensons really put the 'screw you' into aftersales customer service