Bought a bed online in their half price sale, I though surely if I was paying £1200 full price for this it's going to be good so at half price I'm onto a winner! So wrong......The mattress within 2 weeks had two troughs exactly where we sleep with springs protruding, the divan base is cheap and poorly made and overall the quality of the bed is awful. Its easily the most uncomfortable bed I have ever slept on. After speaking to customer services it was apparent they have an answer for everything and have no intention of helping you to resolve any issues just fob you off with nonsense. I've now put it down to experience and will not recommend or buy from them again.