I purchased a mattress for £540 which arrived mid January within 3 months the top layer has rippled and gone baggy making the mattress look more like 4 years old not 3 months and is not so smooth to lie on. Their procedure was to send a technician out which took 3 weeks and unsurprisingly claims it is not faulty, yet clearly shows signs of something wrong. Benson`s refuse to deal with my dissatisfaction leaving me high and dry with a thoroughly disappointing service and item.
7 years ago
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