Ordered 3 items from Benson totalling £750 (bed, bedside drawer and underbed storage drawers)! After waiting 8 weeks for delivery, 2 items are damaged! The 3rd item is also faulty with the pieces not correctly assembling. After being fobbed off 3 times on the phone to customer services, finally get through to someone who arranged replacement parts for the damaged goods. 6 weeks later and still without anywhere suitable to sleep, the replacement part is also damaged! Call bensons just to be laughed at and fobbed off again. At this current moment in time the issue has still not been resolved. Will have to issue legal proceedings soon and highly recommend everybody to stay well away from this company!!!
6 years ago
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