Shocked..... given a delivery slot, took time off work, then had a call saying they can’t deliver in this slot, I called bensons for beds and when The call eventually went through, I spoke to Scott in customer services who just wanted to talk all over me and not listen to the issue! I requested a refund and he said I can’t I’ll just have to wait till it’s delivered, I have to go to work in the afternoon so I said I would like to make a complaint. Scott said you are dealing with customer services and I’m dealing with this!! Don’t buy from bensons, genuinely shocked by the lack of understanding, and rude customer services advisors don’t help!!