Awful customer service all around from management in store and at there customer service. I ordered wardrobes which arrived on 17/11/18 unfortunately there was key parts missing and the wardrobes were not the best quality. However the workmen assured me the parts will reach my home and I will have complete set. 2 weeks I hear nothing call customer service after a 2 hour hold and get told they will be collected and I will be refunded. I Hear nothing for a week so I call again only to be that I was missadvised and the person who works there had been fired which I found irrelevant, the person did not resolve my situation in turn told me we are going round in circles. So I request a manger call back which was one call attempt by a “Scott” despite explaining I work they couldn’t even call me at a time which was appropriate. So forward 2 further calls, 3 calls to the store and it bring 2019 January. I still have the incomplete wardrobes whilst they my money and not even one step close to resolving this. A nightmare.