I purchased a bed from Benson's for beds thinking this was a reputable company,costing nearly 1,300pounds.Base,matress and headboard.The matress was damaged on delivery.finally after many phone calls to customer services and 4 mattresses later I got a matress delived that was not dirty,soiled or damaged.Meanwhile the base of the bed had a very loud creaking sound.I had it checked out and it had not been manufactured correctly.Yet again I had to chase a replacement spending 40minut at a time on the phone trying to get through to customer services.Eventually I had a date for a new base delivered.The full base was not on the delivery van,only half a base.My problem is still ongoing nearly a year after I made the purchase.