Bought a bed and mattress 2nd Feb 2019. Night before delivery which was March 15th was told mattress was not in stock. Bed was delivered on the Friday I rang on Tuesday 19th March to be told mattress was in stock but could not be delivered until March 25th. I got up at 6.30 am van arrived just after 7am. Guess what no mattress !!! Rang customer service who said they would inform distribution and someone would ring me. No phone call so contacted customer services who said there had been a problem with obtaining mattress. I informed them that I had already been told mattress was there !! I was then told they could not deliver until March 29th. Apparently computers decide when and where deliveries take place. My advice give them a wide berth unless you’re happy to sleep in the floor !!!!
6 years ago
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