We ordered a wardrobe on 22/02/19. We were advised delivery would be 4-6 weeks. In addition we ordered some additional rails. The wardrobe was delivered on 29/3/19 and the drivers were great. On unpacking it was clear we were missing the additional rails. When I rang customer service to let them know we were on hold for 82 minutes. I eventually spoke to someone who told me to go to B&Q to buy one as they are standard! I pointed out that I had paid £500 for a wardrobe with rails so why would I go elsewhere. Eventually this was resolved by the store. When assembling the wardrobe two of the panels were damaged - again rang customer service and after 89 minutes were were told that they could be ordered but it would take a further 8 weeks. I told them to cancel the order and collect the wardrobe. They said someone would contact me in 7 -10 working days to arrange it. I asked why it would take this long they said because they had to plan a route - Scott of the Antarctic did it in less i’m sure. My husband will have to take a second day off work when the wardrobe is collected and no one is taking responsibility for this. This company is a joke and the customer service advisors are rude. Avoid like the plague!