Bought bed, given delivery day, didn't arrive. Spent best part of a day trying to find out why. Was pushed from pillar to post between distribution, customer services and store. Store tried hard to sort it, customer services diabolical and no-one would take responsibility for non-delivery. Turned out bed hadn't been put on van. They refused to deliver it the next day and had to wait another six days. Then turned up without headboard - apparently damaged at the distribution centre so has to be re-ordered. Absolute joke.
6 years ago
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