Well up to now the staff, a woman in Bensons was really polite and helpful we chose our bed an I gel and it was delivered on time we'll very early 7am on the date the delivery service was excellent and the men were very professional and polite However 402 days in and I've not really had 1 good nights sleep I toss and turn every night the bed is so warm the gel just seems to heat up the warmer I get no good for menapausel woman I'm afraid, so we are going to use the 40 day trial guarentee offer and change it the end of the week Watch this space So far Bensons 7 out of 10 let's see if we can make it 10 out of 10