Absolutely pathetic service .The store in slough took the order for Mattress delivery and ottoman bed to be delivered on 31/10 .Was getting constant messages about order updates that your delivery is on 31st and will keep you updated for AM or PM slot .A day before the delivery contacted customer services spoke to Melissa who was as least helpful as she can be and was told your order is ment to be delivered on 7th oct .That's great I am moving to an unfurnished house and I had ensured the slots match so I do not have sleepless nights and my fear has come true BENSONS FOR BEDS never again and will ensure I will pass this message to everyone I know which may benefit from this advice .