Sadly I had to give one star although it is not deserved. I purchased an expensive Sealy Monte Carlo mattress from Bensons at Riverside Northampton for relief of my osteoarthritis but had a cheaper hard Maldives delivered. Donna the manager admitted to me and my friend that it was a mistake but she won’t admit it to head office or the Ombudsman. I have been overcharged about £800 and left with a mattress I can’t sleep on. You should be ashamed of yourself for treating anyone like this but I saved for so long for that bed and a person of my advanced age is not going to be able to do that again. I am stuck with a bed I can’t sleep on and instead sleep on my reclining chair. I hope you can sleep at night Donna. I can’t. I would never trust Bensons for Beds again.