Avoid like the plague. Unfortunately like a lot of high street large chains - quick to sell you a product but not interested when you have a problem. Awful support system - the shop won't help you but instead direct you to their online support which is pointless. We purchased a bed for our son in 2018 with 3 year warranty. The mattress is not fit for purpose and he rolls into a dip when he gets into it - just cheap rubbish. Benson's not interested but instead wanted me to prove the item is not fit for purpose by using their approved furniture inspectors. Lessons learned here - they will go the way of Bathstore and other awful companies that have a lot to learn about looking after customers. Do yourself a favour - GO ELSEWHERE.