we have had our zip & link bed for four years now and the base one side has started to fall apart also most of the wheels have broken and badly scratch our floor have spoken to customer service who were very arrogant and told us As the products are over six months old, under the Consumer Rights Act the onus is on the customer to prove to Bensons for Beds that the product is faulty. i have read other reviews and there some very positive one's so if you are lucky enough to get one that last's then you wont have to go through this ,so is it worth the gamble. just to let you know we were informed our cover for the bed was 10 years so check this out before you give the any of your hard earnt money away i will never deal with this poor excuse of a company again