DO NOT PURCHASE FROM BENSON'S!! Purchased a divan bed from Benson's July 2018 at the cost of £599.00 (seemingly half pric)..but that's another matter!! Originally went to buy a mattress but was talked into buying full divan in order to get their FAMOUS 5 year guarantee as would only receive 1 year for mattress alone. Over the last few months the bed has been squeaking and the mattress sagging, on inspection the bed base has collapsed at the top my side of bed and the bottom at my husband's. I contacted Benson's who arranged for FIRA to inspect the bed...the FIRA technition agreed in my property in front of 2 other witnesses that the bed was of poor quality and had sunk where we sit getting in and out of bed!! and agreed this should not have happened. He also said we were lucky if the bed was worth a couple of hundred pounds and nowhere near the £1200 or even £600 we paid. However the report he submitted back to Benson's stated no fault and pressure had been applied to the bed, are we supposed to levitate to get in bed?? Benson's are not willing to repair or replace the bed base...so the mattress is no longer supported and the bed base I gave to a family member still going strong!! FIRA obviously work on behalf of Benson's and tell Benson's what they want to hear..the report had no resemlance to what was discussed with the technition in my property. Please also be aware that Benson's continually change the name of their beds so nobody can leave negative reviews. Forgot to mention when I first received my matress I had to return for another as it was full of moths and eggs who had eaten their way through the corner of the matress!! As the FIRA technition said "shop local and use small independent retailers,you get better service and quality" not that he would admit that to Bensons!!