£1500 Igel Matress dipping at 8 months old. FIRAS came to inspect the Matress after I called Bensons to complain. FIRAS technician threw a weighted string over the Matress, had a quick push on the affected area (which he clearly could see because he spotted it without me mentioning) then said it was within tolerance levels. It's criminal to see how Bensons expect anyone to sleep at an incline/decline, I want to sleep on an even surface like the other hundred people who complain on here do. Bensons refuse to accept my complaint. I'm stuck with this £1500 Matress. My only hope is to try a small claims.