Avoid as all costs. I wish i'd read reviews before I spent nearly £1000 on a mattress that started sagging immediately and only got worse. Bensons send out a FIRA engineer to inspect (who doesn't get paid if he agrees the mattress is faulty) and surprise! he deemed it acceptable. Complained to furniture ombudsman who sided with Bensons. I found out later that they are funded by furniture companies including Bensons! How this is all legal is above me. Now resorting to small claims court on principle. Disgusting company.
5 years ago
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