Brought a premium mattress from Bensons with a 5 year warranty, after 2.5 years the springs collapsed and I had two pay for two mattress inspections as bensons disputed the first one. The mattress was found to be faulty and two bensons 3 months to replace even with my wife heavily pregnant. Bensons have still not reimbursed me for the mattress inspections. This has been so far a 9 month process that’s still ongoing. Staff are constantly rude on their customer service line , pretending to be experts in consumer law and hang up on you. They ignore emails, never responded to a single email from me. I have never had such a hard time with a company in my life. Avoid , avoid , avoid !!!