Dreadful company. Water damaged goods on delivery van (wardrobe), advised by crew to fail delivery, then replacements delayed due Covid, replacement eventually received after hounding them, but only 4 of 5 parts, part 5 turns up weeks later. Due to this and other problems with other pieces B4B offer me Homeserve to assemble. Long wait (weeks) for Homeserve to turn up, only to find part 5 is not for our wardrobe. Now unpackaged 4 boxes of wardrobe parts dumped in room along with someone else’s 5th box. Move on more time and Part 5 ‘found’. Can’t get Homeserve back until September. Went beserk with local store who found a local company to assemble but Customer Services refuse to pay them. Don’t use B4B - they’ve got great sales people in store but after that you take your chances - buyer be very aware. This isn’t a one off. 3 March to 3 August of total chaos and unresponsive and useless customer services. Reading these reviews I’m just pleased I bought my beds elsewhere!