ordered a wardrobe that was to be located in a recess. For this reason it needed to be assembled in place and therefore screws could not be inserted from the outside. Ordered a wardrobe and the man who we paid to fir it told us it was never going to work and we had been mis-sold. Contacted B4B to return as product is unopened and they have refused a refund or return. Even offerinf to return product and exchange for a suitable product and they just were not interested. this has to be the worst customer service i have ever experienced and i will never enter their shops let alone buy anything from them again.