Looks like I have also been naive to order from Bensons. Ordered on 30/08/20. Promised delivery on 14/10/20. Twice confirmed by text that all is well. Then, on the day, there is no sign of them. Called the shop, lame excuse of' our suppliers are delayed'. Phoned the customer service, after going round the circle for 20 minutes, it says 'sorry we are closed'. Why keep me busy for 20 minutes then? Emailed customer service; no response. Ridiculous! I will never buy from them again. Beyond joke. Totally unprofessional! I wish I read the reviews before I paid them.