1. easy to navigate many products--they looked great online 2. my product was to be a cotton/linen blend. It was all polyester. No labels inside. Not even washing instructions. Old fashion looking. I think it was never worn. 3. looks great online but not when I got it. Not good. 4. did not fit and I used their size chart. 5. So wish I had believed the reviews before ordering. 6.They did respond when after 3 months no tracking # . I wrote them twice and did hear back . Covid main problem for back log. I get that. 7.Product arrived in a little more than 4 months after ordering. They say Chinese shipping , but package originally from LA. A company I hadn't heard of from China. Transferred to USPS?? 8.Postage cost more than product thinking that would help. Very disappointed.