Customer service is a farce, products are not what is advertised, items are poorly made with buttons missing, flimsy material that falls apart, boots that are advertised as leather are some sort of rubber and shirts so poorly made and sized that it's impossible to understand what kind of patterns they sew from. I'll be sending pics later. It was a miserable experience. This company is advertised in one site that they're from Hong Kong. They're not. The product is made in some province in China. I know because I spent $80 to send the items back to have them refused and sent back to me. I used paypal and they were useless and Synchrony Bank won't stand with their customers either. This company may have sent a product after being paid, but the product wasn't as advertised and in my book that's FRAUD.