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Unhappy Shopper
If you have sadly already bought: Follow up on returns process: They supply an address that google maps can't find. Unsurprisingly the return can't be delivered, so they claim they can't do the refund. After over 3 weeks of hassling them to get more detail on the address (so I can prove to paypal/credit card that return was attempted and failed due to Berrylook deliberately giving a false address, they finally provided another address (that google maps also can't find) which is some 80km away from the first one. I doubt one package of rags has ever made it back. To avoid anyone else wasting time and more money on postage to either address: This was address 1: MR ZHILIANG LI BERRYLOOK - CUSTOMER RETURNS 5TH FLOOR, BLOCK A XIAMAO COMMERCIAL PL BAIYUN DISTRICT GUANGZHOU, GUANGDONG CHINA 510410 CHINA (PEOPLE'S REPUBLIC) This is address 2: Receiver: Deng Jiayi Address: No. 6, Jinyuan Road, Caoyi Industrial Park, Zhongtang Town City: Dongguan, Guangdong Country: China Zip Code: 523000 Tel :18520549290 And just point paypal/card issuer to this review to expediate your claim. I still don't have a refund but have evidence from Royal Mail for credit card company that returns process was followed.
5 years ago
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Berrylook has a 1.2 average rating from 499 reviews