Anonymous
DO NOT BUY ANYTHING FROM BERRYLOOK! The company do not adhere to their returns or refund policy. I returned 7 items which were far too small. 1 was ok. I first asked for a replacement of the items in the correct size. After 3 months of waiting for the goods to arrive I asked for my money back. So far I have not received a satifactory reply to my numberous emails or any refund. Firstly they offered me half the money they owe me. Their justification for this was that I had returned the goods to the UK address rather than China. They had not given me the address in China despite my asking for it on 3 occasions! The next offer was a voucher for less than half the amount they owe me. The last email offered me even less money than this. Every email is answered by a different person who does not take the trouble to read previous correspondence. This company is a disgrace to the retail industry and to the good name of products coming from China.
4 years ago
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Berrylook has a 1.2 average rating from 496 reviews

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