Placed 2 orders and never received them. Emailed with no response. Finally got customer service number off google. Called them. They told me orders were cancelled since from China. Told me they would refund me to go to my computer and they will talk me thru downloading a form. What they had me download was an app called team viewer (which by chance we use at work) to have a supervisor get into our computer at home if having a problem. Once I downloaded it. He asked me for ID number which enables him access to my computer. Told him he is not getting my ID number. He got very angry with me. Said he was going to call the police because I told him he was a scam. He hung up on me. Never ever use this site berrylook