selling is always easy... but delivery and install is a different story... Best Buy has the worst customer service of all. 0 in communications, 0 clue of what is happening between departments. We made an appointment for delivery and install 2 weeks prior to insure an early appointment. We were told between 7:00 am and 1:00pm. by 9:30 am I start calling to find out the time of install but noon had any clue... i call 5 times and still the same answer... no clue ... by 1:40 I ask to talk to a supervisor and but of course NOBOBY want to take responsability I will make every effort to spread how bad the service is.. NOT worth saving $50 on the appliance when you have to waste 7 hours of your life waiting... I will NEVER buy anything from BestBuy again. Plenty of choices in life why do we need this king of aggravation