Best buy has been on of my favorite store for any Tech related products. Never could I have imagined that they have a super poor customer service. First the item that I ordered was delayed for a week. I been very patient and didn't complain. Then it was marked as delivered whereas I didn't receive any item. The strange part is the time stamp, the shipping info said it was out for delivery for by 4:13 pm then it was marked as delivered by 4:14 pm. Unless they could teleport to my house then it is acceptable. Then I called customer service the first guy promised me for a supervisor solution for 48 hours but no one reached out to me. Then the second guy told me it should be 7-10 business days. I didn't even asked for a 48 hours solution and yet they offered it so I was impressed at first but I didn't know that they are a bunch of liars. Then I called again this east indian lady hung up on me when she can't give me any answers. That is super unprofessional. I was not even rude and I actually was very calm. I'm just asking for a solution. Because of this poor customer service I might never buy again from BestBuy