I ordered and when the delivery came, it was the wrong appliance. They asked to haul my current machine away and bring my correct one tomorrow. I said sure. 6 hours later, I received a link to reschedule via text. Tomorrow was not an option. I was only off work today and was going to have to miss work for a later date. they would not budge. So a refund was my only option. Supervisor "Mike" said Best Buy would not return my appliance they took nor it's value. It was still working. He then hung up on me.
4 years ago
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