This has been the worst experience I have ever had with any company in my entire life. If I could rate this lower than 1 star I would give it -1.09677E stars or -1,096,770,000 stars. Bestbuy stole my money for an e gift card and then proceeded to transfer me 27 times before getting me to the WORST customer service rep ever. No one knew anything about anything. Every single person said I would be transferred to the right department and guess what...NONE of them could actually do anything more than the last one, which was transfer me again. I would say I'm surprised but judging by the other reviews I've seen this is par for the course. I was stolen from, lied to, harassed, insulted, and ultimately hung up on. Bestbuy shouldn't even be in business. With the way things are going for them, I wouldn't doubt if they were out of business within the next 3 months. Thanks for completely wasting my time and money Bestbuy. Winner of the Worst Customer Service of The Year award.