Best Buy is the Worst company to do business with. Paid for my washer and dryer to be delivered. The delivery never happened- you call the store no one answers and corporate is useless. I will never shop at Best Buy again. They don't care about the customer. Went to the Auburn Hills store because corporate said I had to work with them to set up delivery again. Ironically, another customer was in there for the third time trying to get his order right. I was told that they don't answers phones at the store (then why give our a business card and tell us to call if we need anything). I was also told they can't move up my new delivery date that was the only thing available since they decided not to deliver my appliances as promised yesterday. I was so happy to cancel my order and will never shop with them again. @Best Buy Executives open your eyes and shop your stores they offer the WORST customer service.
4 years ago
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