Worst shopping experience ever! I placed a store pickup order on 20th, they said I could pick it up on 27th. But I didn’t receive the email on that day so I contacted the customer service immediately via website chat and they told me the item was already in the store and was prepared to be picked up the next day. Then when I contacted them again the next day, the other agent told me the item had been purchased by other customers?!! What’s the meaning of placing a store pickup order and paying for it in advance if you can’t hold my order? Now they just told me sorry there is nothing we can do for you! Still can’t believe they just let someone else take the item that I already paid for it. Horrible service!