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Anonymous
Don't buy from them . We purchased a Sony TV and work well for over 4 years . Wife was watching one night when she heard a noise and couldn't figure out where it came from . After searching house came back to finish watching show and noticed lines in the screen . Next day called to have it looked at under the Geek Squad warranty and they told us that it was physical damage and it's not cover . Tried to explain to customer service that nobody was not within 10 feet around this TV that something else must have happened and they would not even listen to us . Asked for them to open TV and inspect inside and they refused saying they don't cover physical damage . No matter what I told them they would not listen to me and were very rude . Called Sony to have them look at TV and they don't have anyone authorized in the state of Maryland and told me that I could take it on a 5 hour journey to another state to have it looked at at my cost . Looks like Best Buy just lost a very loyal customer and Sony too , since I also purchased 2 other TV'S that were also Sony .
4 years ago
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Best Buy has a 1.4 average rating from 1,457 reviews