Best Buy has the worst customer service I have ever encountered. The reps you talk to on the phone or online were all poorly trained and will give you inconsistent answers just to get by. They will also keep re-routing you if they are unable to resolve your issue. My issue was only to get a customized COI, which is a very standard procedure for any retail company that delivers large and heavy items/products. If you could get the same product at their competitors', please do. This is not a honest company.
4 years ago
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