This is going on month number seven so far. Order was placed 12-31-2020. I have yet to receive the item I placed an order for. Promised multiple delivery dates. Made sure someone would be home. Never received the package. The only thing I received was a confirmation of my order being delivered. Called several multiple occasions and only help I received was being placed on holds for 30+ minutes then eventually being disconnected. When calling back all customer service providers are closed. Asked about a refund and that apparently is not possible because I have a package I never received. Asked to renew the order and yet again no help. This has been absolutely the worst customer service I have ever had the chance to encounter. Stopped by a physical store and the only answer I got was we can't help you. No dishwasher. No refund.No help. No answers. No replies. Yet my card was charged. Last time I order directly through here and as a business owner will make sure none of the clients I work with in kitchen design ever have to go through this to experience this mess.