I purchased a HP laptop computer for $1100 from Peachtree City Georgia Best buy the computer was not in stock so they sent me one to my home I did not open it right away when I finally opened it it was a refurbished computer with someone else's name in the computer and the computer was asking for the person that had the computer first for their password I could not even get into the computer because it was registered to someone else this is unacceptable there is no reason that a person should purchase a new item and get a refurbished one especially for $1,100 they said that they would send me a new computer if they do not give me a new computer this time around I am going straight to the media on Best buy and that's on Mary had a Little Lamb!