I purchased a computer in August 2020 and signed up for Geek Squad protection. I now want to cancel the subscription. I have spoken with the live chat, in person support and the store. They cannot find my subscription(been paying every month). I ahve been trying to get this resolved for 3 hours. Now, I'm being told I have to take my credit card into the store. We are in the midst of a PANDEMIC!!! I will never purchase anything from Best Buy again.
3 years ago
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