Bought a kitchenaid dishwasher on Jan 16 ‘22. Ordered the installation, parts, and haul away. Paid cash. They took my money with a guarantee of delivery on Jan 29 bt 12n-8pm. Reminded me by text and emails tht it would be delivered. Home all day. Waiting. Removed my old dishwasher out. Texted twice with BB reps, Matthew summers, and Agent Travis and assured delivery was in route, “not to worry” they said. After 7 pm received an email directing me to reschedule delivery and a Feb calendar popped up. The delivery had been canceled. No phone called from BB, no reason, and when I called BB to ask why, I was left on hold for 35 min to talk with a supervisor tht no one answered. Of course I refunded everything. I can’t do business with such a disrespectful, incompetent, unreliable business. I work so hard as a nurse, and am treated bad enough at work, I certainly am not going to pay you to treat me worse. So on to the next business tht will treat me better. Certainly someone can do better.
3 years ago
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