NEVER GET SOMETHING DELIVERED FROM BEST BUY! NOT JUST THIS LOCATION, ALL OF THEM I purchased an exercise bike online to be delivered and assembled in my home. It's been 2 months since my purchase, and I've had multiple delivery dates pass! I would schedule a date, clear my schedule, and the item never came. Customer service is a joke and it's outsourced. I have spent hours trying to find out why my bike never got delivered. I've talked to multiple reps who promised me my issue would be solved. Supposedly they escalated my issue, but after following up a few days later, the customer service person could not find any notes on this. Do yourself a favor and purchase elsewhere. I cancelled my order.