I called the day "Best" Buy delivered a 72" TV Stand that cost me just over $600 to say it was broken beyond repair. They said they would send UPS to pick it up. Two months later and MANY MANY calls to them and communications with their Fakebook representative, I've been told twice that they can't help me because I'm not outside of their standard return window. REALLY?!? This isn't my fault - it's YOURS! And I'm stuck with a 100+ pound box of broken wood pieces and Best Buy gets to keep over $600 of my money. What's wrong with this picture? NEVER EVER EVER AGAIN - I promise!