I bought a printer. They sent an email notification that the item will be delivered May 4, at 8PM. At 4:30pm they sent a notification that they made an attempt to deliver my package, but they were unable to leave it for me. I live in a 6-story building and they didn't even attempt to give me a call me to tell me that my order has arrived. I tried to call them, i waited for almost 15 minutes and no response. i tried to use the chat but it notifies that i will be attended within 61 minutes. Its not like i can just wait in front of our building from morning and wait for the delivery to arrive. Very disappointing