I would give BestBuy zero stars if it were possible. I was notified a subscription I have (MS Office) would charge a set amount to my account. I was charged $5 more and wanted to know why -- and why I never got a receipt for the full amount. After almost 40 minutes and three transfers the CS rep is threatening me with cancellation (he offered it; still a threat). We won't be going back. This is absurd. They will still not issue me a receipt with renewal without a serious 40-minute fight.
2 years ago
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