I purchased a tablet online from bestbuy.com but before I did that I called the Amherst store on Niagara Falls boulevard and asked the the person that answered the phone if if I did that could I bring it in and have everything transferred from my Tablet to my new he said yes dad yes I then asked him about printing options and he said we can discuss that when you bring your tablet in to transfer your files I said great.. Are my tablet came in took it to the store and it was told that they will charge me anywhere between 40 and a $100 to transfer my files from my old tablet to my new What are you kidding me right now I purchased it from them they will Best Buy will do anything to rip off their customers I will never ever buy anything or Stop foot in that store again